Thank you for shopping at The Last Coat (TLC).
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 365 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased from www.thelastcoat.com in the last 365 days
- The product is in its original packaging
- You have the receipt or proof of purchase
- If ordering multiple bottles (such as a 2 or 3 pack), and you are not satisfied, please request your return after/during the first bottle so that you may return the remaining closed bottles for restocking on our end.
Products that do not meet these criteria will be subject to the consideration of The Last Coat for refund.
Refunds requested for Amazon sales or any distributor/third party sellers must be dealt with via the respective channel or distributor.
The 365 day refund term is only for purchases made from our online store at www.thelastcoat.com.
Please contact us before you send the product by email: firstname.lastname@example.org
Send the product with its original packing and the receipt or proof of purchase, to:
c/o The Last Coat
7603 St Andrews Avenue, Site G
San Diego, CA 92154
Shipping charges incurred in connection with the return of a product are non- refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Last Coat (TLC).
Orders typically go out within 25-36 hours of order placement.
If you received a damaged product, please notify us immediately for assistance.
Wholesale Refund Policy
With the exception of orders that have been delivered damaged in transit, generally all distributor sales are final, but will be taken on a case by case basis. If an exception is made the maximum amount of time for any refunds to be granted will be 30 days. For any damaged inventory, The Last Coat, LLC will send out replacement items free of charge. Any damage claims can be sent to email@example.com. Please make sure to include your order number and photos of the damage.
If you have any questions about our Returns and Refunds Policy, please contact us by email: firstname.lastname@example.org