Instead of talking about how great we think we are, or how fancy and sizeable our operations are or whatever else, what we'd like to do is tell you how we started out.
About the grassroots of our company. Bootstrapped and built on a true American foundation of hard work ethic, a quality product line, and providing exceptional customer service to every customer we serve.
We started out as a small, garage operation. A two-man show at first, then with help from friends and family, manually filling bottles with a funnel and a weight scale, as you can see below in some of our earliest photos. 😂
In a short amount of time, we've outgrown our two-man, garage operation. Which is great, but we always remember where we came from and what helped us from the start.
You see, although The Last Coat (TLC) is a fairly fresh brand in the long-established industry of car care products, we're originally DIY'ers and car enthusiasts and have been for several years. And like you, we've always been "do-it-yourself" types.
Our first and most popular product, known across the world as "TLC", is actually a formula we have used and customized internally for quite some time. We developed the "secret sauce" so to speak, and we were just happy using it on client cars. (exotics, luxury cars, and of course a lot of daily drivers).
We were getting great results with it. So much so that we thought "ya know, I bet people all over would dig this stuff." And well, the rest is history... through a lot of hard work, gumption, and just figuring things out.
We're different in that, we know what it's like starting from the ground up. We're still DIY'ers and car enthusiasts ourselves. We're still in the field testing, tweaking, and perfecting our product. Still improving our products.
We chat with our customers regularly, getting to know what they want, what they don't want, and why they have such passion for shining up their cars, trucks, motorcycles, and more.
We made a promise to ourselves, and we make that promise to every customer we serve. And that promise is to always hold our product quality and customer service to the highest standard. Our mission is so that every customer that has purchased one of our products feels they had a great experience from start to finish, with every touch point of our company.
If you've had a chance to read our reviews here, then you know that we really stand by that promise and that we practice what we preach.
We invite you to check out our product line here and get acquainted with our products and options. You can also use this link here to contact us if you have any questions or suggestions.
That's it for now. We hope that you can be part of our ongoing story and commitment to excellence and complete customer satisfaction.
Thanks for reading,
Nick & Chad - Team TLC